Terms of service

Who We Are

Yirelunoun is operated by Shenzhen Qilian Zhihe Network Technology Co., Ltd., the company responsible for https://yirelunoun.com/ and the seller for orders placed through the website. In these Terms, “we,” “us,” and “our” refer to that company.

Using the Website

You must be legally able to enter into a contract to place an order. Please provide accurate contact, billing, and shipping information and keep your account credentials secure. You may not use the website for fraud, unlawful activity, or interference with the store’s operation.

Orders, Prices, and Payment

Product prices, the order currency, and the charges we collect are displayed before you place your order. Available payment methods appear at checkout. An automated acknowledgment confirms that we received your order. We will notify you when your order is accepted or dispatched.

If we cannot fulfill an order or item because of an inventory issue or a material listing error, we will contact you. If we cancel an order or item after collecting payment, we will promptly refund the amount due, including any associated charges we are required to refund.

Product Information and Toy Use

Review the product description, included parts, recommended age, warnings, and instructions before buying or using a toy. Use each product as directed and supervise children where the product instructions or warnings call for it. Pet toys are intended for pets. Contact us if an item arrives damaged or defective or differs materially from its description.

Shipping, Cancellations, and Returns

Our Shipping Policy explains delivery and tracking. Our Return Policy explains cancellations, returns, and refunds. The terms and specific promises presented when you placed your order apply to that order, subject to applicable law.

Website Content

The store’s original text, graphics, and layout belong to us or our licensors. You may use the website for personal shopping and other purposes permitted by law. Third-party names and marks belong to their respective owners.

Consumer Rights and Changes

These Terms do not limit rights or remedies that cannot be waived under applicable law. If a provision cannot be enforced, the remaining provisions continue to apply where permitted. Changes to these Terms apply to future use of the website and future orders, subject to applicable law.

Contact

Company · Shenzhen Qilian Zhihe Network Technology Co., Ltd.
Trading name · Yirelunoun
Email · support@yirelunoun.com
Website · https://yirelunoun.com/
Company address · Room 404, Factory Building A, Western Industrial Zone, Shatou Community, Shajing Subdistrict, Bao’an District, Shenzhen, Guangdong, China