Privacy policy

Shenzhen Qilian Zhihe Network Technology Co., Ltd., trading as Yirelunoun, operates https://yirelunoun.com/ and is responsible for the processing of personal information described in this policy. This policy applies when you visit the website, place an order, or contact us.

Information We Collect

We collect information you provide when you shop or communicate with us. This can include your name, email address, phone number, shipping and billing addresses, order details, account information if you create an account, and messages or images you send to customer support.

We also receive information from your browser or device, such as your IP address, device or browser details, and information about pages you visit and how you interact with them. Payment providers handle payment credentials submitted through their payment services. We may receive payment status and transaction references from payment providers and shipment updates from delivery partners.

How We Use Personal Information

We use personal information to operate the store, process orders and payments, deliver goods, handle returns, answer inquiries, prevent fraud, maintain security, and keep records required by law. Where enabled, we may use analytics to understand store performance and marketing tools to send offers or measure advertising. You can unsubscribe from marketing emails using the link in the message or by emailing us.

Where a legal basis is required, we rely on steps requested before purchase or performance of a contract for order fulfillment, legal obligations for required records, legitimate interests for purposes such as security where permitted, and consent where required. You may withdraw consent for future processing.

Cookies and Similar Technologies

The store uses technologies that support functions such as keeping items in your cart, maintaining sessions, and securing checkout. If analytics or advertising tools are enabled, they may also use cookies or similar technologies. Where required, we request consent before using nonessential technologies. You can manage preferences through the site’s cookie controls where available or through your browser settings.

Who Receives Personal Information

We share information as needed with providers that support our store, including website and hosting providers, payment services, delivery and fulfillment partners, and customer-support providers. If used, analytics and marketing providers may also receive relevant information. We may disclose information where required by law or when necessary to address fraud, security issues, or legal claims.

International Processing

Our company is based in China. We or our service providers may process personal information in China and other countries where they operate. Where applicable law requires safeguards for cross-border transfers, we use the safeguards required for those transfers. You can contact us for more information.

Retention and Security

We retain order and payment records as needed for accounting, tax, disputes, and legal obligations. We retain support records as needed to resolve inquiries and related issues. Other information is kept for the period needed for its purpose, taking into account legal obligations and security needs. We use safeguards designed to protect personal information.

Privacy Rights and Choices

Depending on applicable law, you may have rights to access, correct, or delete your personal information, obtain a copy, restrict or object to certain uses, or opt out of certain advertising-related processing. You may also have the right to complain to a competent privacy authority. Email us to make a request. We may ask for information to verify your identity when necessary.

Children’s Privacy

The store’s shopping and checkout features are intended for adults. We do not knowingly collect personal information from children below the applicable age threshold without any consent required by law. If you believe a child provided personal information without required consent, please contact us.

Contact

Company · Shenzhen Qilian Zhihe Network Technology Co., Ltd.
Trading name · Yirelunoun
Email · support@yirelunoun.com
Website · https://yirelunoun.com/
Company address · Room 404, Factory Building A, Western Industrial Zone, Shatou Community, Shajing Subdistrict, Bao’an District, Shenzhen, Guangdong, China